Welcome to AICCWare

The AI Middleware for Next-Generation Contact Centers

AI Middleware for Contact Centers

AICCWare is an innovative AI Middleware platform specifically engineered for modern contact center environments.

Model Agnostic & Versatile

As a model-neutral platform, AICCWare seamlessly adapts and integrates with multiple leading large model services, including ChatGPT, Gemini, Qwen, Deepseek, and more.

Advanced LLM Services

AICCWare provides powerful large model service orchestration and efficient vector knowledge base management, enhancing various contact center business scenarios.

Usage & Performance Insights

Implement comprehensive usage tracking and performance monitoring for large models within your contact center operations, ensuring optimal efficiency and resource management.